Factors influencing the level of satisfaction of palliative patients with the activities of nurses: results of a cross-sectional study

Authors

  • Balday Issenova PhD doctoral student, 3rd year. “Nursing science”. Asfendiyarov Kazakh National Medical University, Almaty, Kazakhstan
  • Gulshara Aimbetova Ass.prof. of the Department of “Public Health” Asfendiyarov Kazakh National Medical University, Almaty, Kazakhstan
  • Marina Kanushina PhD, MBA, AC institute of international education, director, Prague, Czech Republic
  • Dinara Makhanbetkulova Department of Nursing, Asfendiyarov Kazakh National Medical University, Almaty, Kazakhstan
  • Marat Asimov Candidate of Medical Sciences, Associate Professor of the Department of « Psychology» Turan University
  • Aimakhanova Aizat Department of Biostatistics and Fundamentals of Scientific Research, Asfendiyarov Kazakh National Medical University, Almaty, Kazakhstan
  • Anar Tursynbekova PhD. City Clinical Hospital No. 5 Almaty, Kazakhstan
  • Arslan Indershiyev Candidate of Medical Sciences (PhD), Institute of Public Health, Almaty, Kazakhstan

DOI:

https://doi.org/10.3329/bjms.v24i1.78727

Keywords:

palliative care; nurses; palliative patients; the role of nurses in palliative care; nurses in palliative care

Abstract

Background This article focuses on the importance of nurses’ work in the field of palliative care, emphasizing their role in providing comprehensive care and support to patients with incurable diseases.

Purpose The researchers analyzed both international and local scientific articles over the past 15 years to assess the importance of nurses’ role in patient care in palliative medicine.

Method and materials Then, in the period from September to November 2022, a crosssectional study was conducted.The aim of the study was to evaluate the activities of nurses in palliative care centers in Kazakhstan and determine the level of patient satisfaction with this care.

Result To do this, 99 patients from three palliative care centers in Kazakhstan were interviewed.In the second stage, Pearson’s chi-squared (χ2) statistical method was used to analyze potential relationships between various variables and patient satisfaction levels in relation to the work of nurses in palliative care centers. The third stage included a binary logistic regression analysis to assess the impact of nurses’ behavior on patient satisfaction. The results of the statistical analysis indicate that the amount of information provided by nurses has an impact on the level of patient satisfaction with the quality of nurses’ work. This assistance includes an integrated approach, which includes both medical care and psychological, social and spiritual support, providing comprehensive care for the patient and his loved ones.

Conclusion The results of this study can serve as a basis for strengthening the work of nurses, who are an integral element in the medical care system, playing a key role in supporting palliative patients at a difficult life stage.

Bangladesh Journal of Medical Science Vol. 24 No. 01 January’25 Page : 136-144

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Published

2025-01-07

How to Cite

Issenova, B., Aimbetova, G., Kanushina, M., Makhanbetkulova, D., Asimov , M., Aizat, A., … Indershiyev, A. (2025). Factors influencing the level of satisfaction of palliative patients with the activities of nurses: results of a cross-sectional study. Bangladesh Journal of Medical Science, 24(1), 136–144. https://doi.org/10.3329/bjms.v24i1.78727

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Original Articles