Quality of hospital services in 5S-KAIZEN-TQM implemented secondary level hospital: a cross-sectional study. Asian Journal of Medical and Biological Research, [S. l.], v. 3, n. 3, p. 335–340, 2017. DOI: 10.3329/ajmbr.v3i3.34522. Disponível em: https://www.banglajol.info/index.php/AJMBR/article/view/34522. Acesso em: 29 jun. 2026.